Shipping
Orders placed on our website usually ship within 24-48 hours with UPS Monday through Friday. If you require a particular delivery date, please feel free to contact us and we will help you choose the best shipping method for your order. The following options are business day shipping options. *Weekends, holidays, nor the date that the package is tendered to UPS count as a day in transit.* We do not have any weekend pickup or delivery. If you placed an order over the weekend, it will not be picked up until Tuesday (at the earliest).
- UPS Next Day Air
- UPS 2nd Day Air
- UPS 3 day Select
- UPS Ground
Signature Required is mandatory on any package with an insurance value of $1000.00 and above.
Customers who do not want this feature must let us know in writing and understand that they waive the right to compensation for their items should they be damaged or lost in transit. We apologize for any potential inconvenience but this policy has been implemented with our shipping carrier to better protect your purchases. Please contact us if you have any questions and thank you for your understanding.
We DO NOT ship to freight forwarding addresses. All provided shipping addresses must be direct. Thank you for understanding.
We DO NOT ship to P.O. Boxes. Thank you for understanding.
UPS Shipping
Please refer to this map for estimated delivery times to your location from our zip code via UPS Ground:
International Shipping
We primarily ship via UPS. However, if you would like to have your international order shipped via USPS, please let us know in the order notes at checkout and we will contact you with a new shipping quote and adjust the order to match once the order is placed. Please be aware that if you are ordering outside of the US, you are responsible for paying any duty/tax/import fees associated with customs/UPS. If you are having trouble placing an international order, please call us at (602) 346-8190
Due to the privatization of the Dutch Post Office, we are no longer able to offer insurance on packages shipped to the Netherlands since PostNL does not honor USPS damage inspection requirements.
Thank you for shopping with us!